Jeda Products Shipping times and information
We manufacture and quality check each item we make. Due to limited stock runs, some items may have different ship times. We thank you for your order and hope you know each product is designed exclusively for your Tesla and made with high-quality materials and workmanship. To be as environmentally friendly as possible, if items are purchased together, they will ship together. If you require an item sooner, feel free to contact our team for assistance.
If an item is in stock, it will ship in 24 hours or less. If an item is a pre-order, it will ship according to the timeframe below.
In stock:
Jeda USB Hub for Tesla Model 3
Jeda USB Hub for Tesla Model Y
Ships soon:
Jeda Tray – September (shipping September 28th-30th)
Jeda Wireless Pad V4 – September (shipping September 23rd – 28th)
Pre-order:
Jeda USB Hub Console – October (TBA)
GENERAL INFORMATION
All orders will come with a valid tracking number as soon as your order is shipped. We sometimes end up in spam, so be sure to check your spam folder for tracking information. If you would like to check on the status of an order, please email us with your order number and we will endeavor to get back to you as soon as possible! If you would like us to change your shipping address, please contact us. Please note we cannot change, alter, or cancel an order once it has been dispatched.
Our normal business hours are Monday-Friday, from 7am-5pm PST. Any and all orders processed over the weekend or on public holidays will be processed the next working day. All orders are shipped from California.
Below you will find the couriers we use for domestic and international shipments. If you have a preferred courier service for your area, don’t hesitate to reach out to us – we’re happy to specify the courier used for your shipment.
- Domestic orders (within North America) ship via Fedex, UPS, USPS Priority, OnTrac, DHL
- International orders (outside of North America) ship via DHL, USPS and UPS.
INTERNATIONAL SHIPPING
General timeframes are 7-12 business days.
Please enter your address in English, as foreign languages may have difficulty being processed for shipment in the U.S by carriers.
Customs duties and fees can be imposed at will. International customers are responsible for customs clearance, duty, and/or foreign taxes in the country they are shipping to. Please note that we are required by law to declare the value of the merchandise.