All pre-orders will be fulfilled and shipped within a maximum of three weeks from the order date. A minimum number of units will be available. During the checkout process, simply enter your delivery address for shipping rates and information. Our normal business hours are Monday-Friday. Any and all orders processed over the weekend or on public holidays will be processed the next working day.
If you are not home during business hours, a good alternative to ensure you receive your parcel promptly is to arrange for it to be sent to your work address. It is a legal requirement that we declare the full transaction value of the contents of all packages.
Return Policy
Jeda Products, Inc. reserves the right to limit or deny returns. Should you wish to return your order, please notify us within 24 hours of receipt of products with a valid reason for return. Except in relation to faulty or incorrectly supplied goods, all products purchased on the website may not be returned for a refund or exchange. Customer cannot vary or cancel the order as Jeda Products, Inc. may have already processed the order.
If you have placed an order and would like to cancel it, please email us at hello@getjeda.com within 24 hours. We will endeavor to stop the order from being processed or shipped, but there is no guarantee that this will be done in time.