Jeda Products Shipping times and information
We manufacture and quality check each item we make. Due to limited stock runs, some items may have different ship times.
To be as environmentally friendly as possible, if items are purchased together, they will ship together.
Ships in 24 hours:
Jeda USB Hub for Model Y/Model 3 2020
Ships in April:
Jeda Wireless Pad V4 – Mid April
Jeda Tray – Mid April
GENERAL INFORMATION
All orders will come with a valid tracking number as soon as your order is shipped. We sometimes end up in spam, so be sure to check your spam folder for tracking information. If you would like to check on the status of an order, please email us with your order number and we will endeavor to get back to you as soon as possible! If you would like us to change your shipping address, please contact us. Please note we cannot change, alter, or cancel an order once it has been dispatched.
Our normal business hours are Monday-Friday, from 9am-6pm PST. Any and all orders processed over the weekend or on public holidays will be processed the next working day. All orders are shipped from California.
Below you will find the couriers we use for domestic and international shipments. If you have a preferred courier service for your area, don’t hesitate to reach out to us – we’re happy to specify the courier used for your shipment.
- Domestic orders (within North America) ship via Fedex, UPS, USPS Priority.
- International orders (outside of North America) ship via DHL, USPS and UPS.
UPS: All orders shipped via UPS are experiencing a delay with “scanning in” as they are no longer scanning packages in at our warehouse, but when they reach the closest sorting hub. We are seeing this add 1-2 days to shipping times.
Fedex: All orders shipped via Fedex are experiencing a delay with “scanning in” as they are no longer scanning packages in at our warehouse, but when they reach the closest sorting hub. We are seeing this add 1-3 days to shipping times.
USPS: USPS is scanning in daily. USPS is experiencing some slight delays, and most customers can receive their packages within 1-2 days of the expected delivery date.
DHL: DHL is experiencing some international delays, which are adding about 5 days to transit time, mainly during the date from transit out of Los Angeles, to the international hubs. DHL is our main international shipping option, so please contact us if you prefer another.
INTERNATIONAL SHIPPING
For international orders, we ship via UPS and DHL. General timeframes at present are 7-12 business days.
Please enter your address in English, as foreign languages may have difficulty being processed for shipment in the U.S by carriers.
Customs duties and fees can be imposed at will. International customers are responsible for customs clearance, duty, and/or foreign taxes in the country they are shipping to. Please note that we are required by law to declare the value of the merchandise.